However, his hats always look fresh because he changes them out fairly often. We want you to be happy with your hat. We love dogs and beer as much as you do, but when either come into play, sometimes s**t happens to hats. If your hat gets damaged in a way that is not related to our manufacturing process we will still do what we can to repair or help you fix your damaged hat. McGraw told the publication that he sports a black straw hat made by Resistol. If the issue is so small you can fix it with hot glue (like a hatband that has come un-glued) and you aren’t able to walk into one of our festival stores, we will probably teach you how to fix it yourself so that you don’t have to send it back to us. We’ll ask you to send us pictures of the hat so we can see its defect or damage. Since we design and produce our own cowboy hats, our quality control is excellent but if any part of the hat is not well made, we will repair or replace it at our discretion. If youd like to change the shape of the hats crown, you can soak and shape that portion of the hat also. Slowly fold the brim until its bent in the shape you want. We’re happy to talk with you 7 days a week. After the hat (or portion of the brim) has soaked, pull it out form the basin and shape the brim. We warranty against any manufacturing defects. If for any reason the hat you have chosen doesn’t live up to your expectations, please call. Designed with a classic teardrop-shaped crown and adorned with a decorative leather band, the Stetson Sawmill Palm Leaf Straw Western Hat is made for both.
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